Privacy Policy
Rae Wellness and Counseling, PLLC (“Practice,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website.
This Privacy Policy applies only to information collected through this website. It does not replace our HIPAA Notice of Privacy Practices, which governs protected health information.
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1. Information We Collect
A. Information You Voluntarily Provide
When you:
• Complete a contact form
• Request an appointment
• Schedule online
• Complete intake paperwork
• Make a payment
You may provide:
• Name
• Email address
• Phone number
• Insurance information
• Health-related information
Scheduling, intake forms, and payments are processed securely through SimplePractice.
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B. Automatically Collected Information
Our website is hosted on Wix, which may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
This may be collected through cookies.
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What Are Cookies?
Cookies are small data files stored on your browser. They help websites function properly and may collect anonymous usage data.
Our website may use essential cookies necessary for website functionality. Additional analytics cookies may be used to help improve user experience.
You may disable cookies in your browser settings.
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2. How We Use Information
We use collected information to:
• Respond to inquiries
• Schedule appointments
• Provide services
• Process payments
• Improve website functionality
• Comply with legal obligations
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3. Protected Health Information (PHI)
If you become a client of Rae Wellness and Counseling, PLLC, your protected health information is governed by our separate Notice of Privacy Practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Please review our Notice of Privacy Practices for detailed information about how your PHI is handled.
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4. Third-Party Services
We use third-party services including:
• Wix (website hosting)
• SimplePractice (scheduling, intake, billing)
These providers maintain their own privacy and security policies.
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5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is guaranteed to be 100% secure.
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6. Children’s Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children through the website.
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7. Virginia Residents
This practice provides services only to individuals physically located in Virginia at the time of service.
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8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
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9. Contact Information
Rae Wellness and Counseling, PLLC
Springfield, Virginia
Email: admin@raewellnesscounseling.com
Phone: 571-464-6424
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